Refund policy

Buyer recognizes that all orders are custom manufactured to the customer's specific vehicle after order is placed and the customer approves the "confirmation email". Therefore, under most circumstances any request to return or refund of the product due to reasons other than product defect or incorrect shipment (i.e. wrong parts, incomplete parts, etc.) is not allowed, but on occasion we do make exceptions. If we have a pending order for the same part number or it is a very common part we may consider approving a return. Defective film must be returned before installation on the original release liner.  Defective film will be replaced and will not be eligible for a refund.  All approved, returned products will be subject to a 50% restocking fee.  All return requests must be initiated within 14 days of purchase. To request a return, please contact us to receive a return authorization number and return instructions prior to returning any items. Any returns without a return authorization number will be refused. Shipping must be prepaid by the customer on all returns. We must receive all returned merchandise in resalable condition before credit will be issued. Defect photos will not be accepted as proof. Film that is not packaged correctly, damaged in shipping, peeled off the release liner, or in any condition other than the way it was sent to you, will not be eligible for a refund.